Shipping Information

At ANKORA, we work with trusted shipping partners to get your order to you as quickly as possible.

Processing Time

Orders are usually processed within 1–2 business days.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Delivery Time

Delivery times depend on your location.

Estimated delivery: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, weather, holidays, or delays with the shipping carrier.

Shipping Costs

Shipping costs are shown at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions.

Tracking Your Order

Once your order has been shipped, you will receive tracking information by email.

Please allow a few days for tracking information to become active after your order has been shipped.

Delayed or Missing Orders

If your order has not arrived within the expected delivery time, please contact us at info@ankora-shop.com with your order number.

We will help you check the status of your shipment.

Customs & Import Fees

Depending on your country, your order may be subject to customs duties, taxes, or other import fees.

Any such fees are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address, contact us as soon as possible at info@ankora-shop.com. We cannot guarantee that we will be able to change the address once the order has been shipped.

Contact Us

If you have any questions about shipping, please contact us:

ANKORA
Email: info@ankora-shop.com